One of the services The Door People at Overhead Door Company offers for homes and businesses is 24/7 emergency door service. Residents and businesses alike sometimes have difficulty determining whether their door problem warrants emergency service. Often times it is a judgment call on your part; however, here are a few questions you can ask yourself that might help you make that decision:
- If you don’t get your door fixed right away, does it pose a risk of danger to family members or employees?
- If the garage door or overhead door doesn’t get fixed right away, is there the risk of causing further damage to the door itself?
- If you’re a business, can you continue to operate without the use or function of that overhead door?
- If you’re a homeowner, do you have a vehicle stuck inside your garage? If so, do you have other alternatives to use to make it through your schedule (another vehicle to use or borrow or other means of transportation you can use)? Can you re-arrange your schedule?
- Don’t be afraid to call your overhead door expert to help you determine if you need emergency door service.
- Ask your garage door professional what they charge for this service.
- Do you have an annual preventative maintenance program in place for your garage door or overhead door(s)?
The service technicians at Overhead Door Company have expertise and door knowledge that make them experts in the overhead door industry. Don’t hesitate calling them for advice when you have a door problem. They are available to help you troubleshoot garage and overhead door problems and can help you determine if emergency door service is the best option for you.
If you do in fact determine that you need emergency door service, ask for those rates so you are aware of what you’re requesting. The overall investment of emergency service can be difficult to predict because it will depend on how long the service technician(s) need to fix the problem, if additional parts are required, etc.
If you decide that your situation doesn’t need emergency door service but you know you want to get on the schedule for service in the near future during normal business hours, call your nearest location listed below or complete the Service Request form on our website.
- Mason City, IA | 641-424-4114
- Olmsted County, MN | 507-281-6872
- Albert Lea, MN | 507-373-4435
We generally hear from our customers regarding service when they are experiencing a problem. But they also ask us what they could’ve done to prevent the problem from ever occurring in the first place. Our standard recommendation at Overhead Door Company of Olmsted County is to schedule preventative maintenance for your door(s) once a year. While some things like a spring breaking can’t always be predicted, we do have customers, homeowners and businesses that sign up for an annual preventative maintenance program. We schedule a time once a year to visit you and provide tender-loving care for your door(s). We check for warning signs such as fraying cables, bent or rusting hinges, we’ll lubricate the proper parts and check your door’s alignment and tension.
If you are interested in signing up for a preventative maintenance program for your garage door or overhead doors, call us today at 641-424-4114.
