Overhead Door Company Is an Accredited Door Dealer

Common Questions, General

Overhead Door Company of Mason City is an Accredited Door Dealer by the Institute of Door Dealer Education And Accreditation (IDEA).

What Is The IDEA?

The Institute of Door Dealer Education and Accreditation is an independent non-profit organization dedicated to increasing the professionalism of the door and access systems industry through education and accreditation. Door and operator dealers who have demonstrated a commitment to quality, integrity and experience are eligible to apply for IDEA Accreditation.

In order to qualify, dealer management must successfully complete a comprehensive study course and pass six written examinations. Once this process is completed, applicants must provide documentation of continuous operations, proof of general liability and workers’ compensation insurance, proper federal tax identification status or local business licensing, and provide letters of recommendation from customers and business associates.

In order to maintain IDEA Accreditation, the dealer must meet continuing education requirements established by the Institute in order to maintain a high level of general and technical knowledge on an ongoing basis.

The purpose of IDEA Accreditation is to enhance confidence among members of the public in the qualifications and character of dealers from whom garage door products and services are secured.

What does IDEA Accreditation mean to you, the customer?

  • An Accredited dealer has experience about the products it sells and has demonstrated that knowledge through the scrutiny of an independent organization.
  • An Accredited dealer has successfully passed through written examinations on the subjects of Accounting and General Business Principals, Legal and Insurance, OSHA Regulations and Safety Compliance, Residential Technical Basics, Commercial Technical Basics, and Sales and Marketing Management as a means of demonstrating professional knowledge.
  • An Accredited dealer has demonstrated its commitment to overall industry quality and excellence through an investment in time and money to earn the distinction.
  • An Accredited dealer is continuously pursuing new information and education regarding this ever-changing industry, its products and its ability to meet the needs of customers.
  • You will be doing business with a company that has earned an achievement that fewer than one percent of the garage door and operator dealers in the United States and Canada have achieved.

The Institute of Door Dealer Education and Accreditation does not endorse any dealer nor warranty the products or work performed by any accredited dealer. However, the Institute has established a comprehensive program available to all industry dealers and can verify to any member of the public that the dealer claiming Accreditation status has met the strict criteria established under this program.

On behalf of The Door People at Overhead Door Company of Mason City, Overhead Door Company of Albert Lea, and Overhead Door Company of Olmsted County, this accreditation is a standard set by our industry that means we have completed requirements and demonstrated quality business practices, which we believe our customers deserve when choosing to work with an overhead door company. This accreditation is our industry’s mark of excellence and the work we do is skilled and technologically advanced. It’s our profession and we hold ourselves to the highest of standards. We are proud of this professional designation and we know that our customers benefit from this achievement and ongoing commitment to maintain this accreditation.

Reviews

"Brandon and crew were very easy to work with. Doors were put in in a timely manner and everything was cleaned up when done. Would definitely recommend to anyone."
- Jane Heiny
5 Stars
"Everyone from the salesman to the tech that installed the equipment were very professional. Great job!"
- Jason Brown
5 Stars
"I’m very pleased with the work done, and in a timely manner. The guys were friendly, answered all my questions, and left the property cleaned up. I love the quiet door movement."
- Lorna Thompson
5 Stars

"Excellent service very friendly and knowledgeable high quality. love our doors thanks overhead doors!!!!!"
- Dianna Weaver
5 Stars

"I’ve had nothing but pleasant experiences! The individuals on the other end of the phone are always so kind and organized. We have received quick service twice and have been so pleased with the level of professionalism and courtesy shown by technicians. Great and honest company!"
- Olivia Hildebrand
5 Stars
"Torsion spring broke on my garage door. Called Overhead Door and spoke with Brandon. He scheduled the techs for the next day which they came out and replaced both torsion springs on the door and adjusted the door so it worked perfectly!! The technicians were very knowledgeable and experienced and had the new springs installed very quickly. Great job!!"
- Dale Rogers
5 Stars
"Very professional! Completed the repairs in an hour and gave the rest of the unit a checkup. Would definitely give them my business again. "
- James Edmonson
5 Stars
"Had a very good overall experience. They arrived within one hour of my request for a quote and provided a written formal quote an hour later.They arrived on time, completed the job in a couple of hours and left the garage spotless. Very professional installers. Highly recommended!"
- Bruce Costigan
5 Stars
"HI called them and they were extremely friendly and made you feel comfortable. I told him my problems and he knew what was wrong. They scheduled me for the next day and they came when they said they would. The two men that came were very professional. Upbeat and knew their job. The job took them 15 minutes. They oiled everything up. (above and beyond) I will use them again I hope I don’t have the need anytime soon. But I would recommend them highly."
- Yvonne Berryman
5 Stars
"The technician did a very nice job replacing the springs. He was very proficient in his work. He also shared ideas for lubricants for maintaining the opener."
- Paul Johnson
5 Stars
"I called on Friday at 11am with a broken garage door spring. I was told the soonest they would be able to get to me was early the following week. By 3:00 p.m. Friday afternoon to my surprise they arrived and fixed the spring. I had a very positive experience recommend them!!"
- Chris Beaver
5 Stars
"Workers were friendly and did good work."
- Robert Hanson
5 Stars
"We and a non-emergent problem with our door. They were there the same day."
- Phillip Blake
5 Stars

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Partners & Awards

Accredited Door Dealer

Certified Rolling Steel Fire Door Technician

Certified Commercial Rolling Door Systems Technician

Certified Commercial Sectional Door Systems Technician

Clear Lake Area Chamber of Commerce

Globe Gazette Readers' Choice

Chamber of Commerce servicing North Iowa

Overhead Door Company - Mason City, IA

Overhead Door Company of Mason City™, Overhead Door Company of Albert Lea™ and Overhead Door Company of Olmsted County™ proudly serves customers in each nine-county area and beyond.

OVERHEAD DOOR COMPANY OF MASON CITY™: Floyd, Cerro Gordo, Howard, Winnebago, Winneshiek, Butler, Hancock, Bremer, Kossuth, Chickasaw, Mitchell, Palo Alto, Franklin, Worth, Wright

OVERHEAD DOOR COMPANY OF ALBERT LEA™: Mower, Freeborn, Steele, Martin, Waseca, Dodge, Rice, Blue Earth, Faribault

OVERHEAD DOOR COMPANY OF OLMSTED COUNTY™: Olmsted, and most of Goodhue County, Steele County, Winona County, Filmore County, Houston County, and Mower County

Service Area